After sales service

Service System

VONK establishes the professional after-sale service teams.The whole service teams have the profound experience in solving after-sale service problems and formulating the professional solution plans. The service engineers go through the professional,standard and strict training and shall pass the examination before going on the posts.

Specialized service team

All maintenance service personnel are received strict on-the-job training to execute standard maintenance procedures and provide perfect service experience for customers by depending on strong technical supporting network as well as management system.

Superior spare parts

All supplied spare parts are conducted strict test before delivery, which includes escalator’ s components of various models; distribution network has covered lots of cities all over the country for rapid supply and timely replacement.

Perfect maintenance update

Superior elevator routine maintenance and updated reconstructive service provide favorable foundation for building” s high-efficiency operation; offer 12 percent discount to old customers and save customers’ elevator maintenance cost.

Secure remote elevator monitoring system

Achieve informatization management of operations such as 24-hour remote elevator monitoring, timely alarm along with rescue and maintenance, inspection etc so as to guarantee elevator” s safe operation and carry out more convenient and efficient elevator management.