Common Problem

1. Why choose VONK Elevator?

VONK Elevator is an excellent professional elevator manufacturer in the industry. It has a long service life, low failure rate, reliable and durable design, and its design is timeless.

2. What are the core advantages of VONK Elevator compared with the same industry?

Safety, intelligence, after-sales service.

3. What is the maintenance time of VONK Elevator?

The purpose of regular maintenance of the elevator is to keep your elevator in good working condition and to extend the service life of the elevator. As a vertical transportation machinery, the elevator is maintained in the same way as a car, depending on the time of use and the itinerary. If used frequently, it is best to maintain one time in one quarter. If you use less frequently, you should maintain it at least twice a quarter.

4. How long does it take for VONK Elevator to order?

Every elevator of VONK Elevator will be rigorously tested before leaving the factory. The general delivery time is about 4.5-5 months.

5. How long is VONK's elevator warranty period?

The overall warranty is 2 years from the date the installation is completed.

6. What standard does Fengke Elevator use?

Fengke Elevator adopts the EU standard, is safe and reliable, and has a standard power-off battery life function, so that the phenomenon of power outage is no longer happening.

7. Will VONK Elevator fall in case of power failure or failure?

VONK Elevator is equipped with emergency self-rescue function. When power failure or failure occurs, it can go down through the self-rescue button in the car to achieve self-rescue and never shut people. At the same time, infrared light curtain door monitoring ensures personnel safety.

8. When VONK elevator is used, the noise is not big?

The noise ofVONKElevator is ≤48 decibels, which is unmatched by other types of elevators. It is equivalent to the electricity consumption of a refrigerator. It uses 220V civil voltage and is not subject to electromagnetic interference.

9. How does the elevator work?

The elevator has a car and a counterweight, which are connected by a wire rope. The wire rope is driven by the traction of the driving device (the traction machine), so that the elevator car and the counterweight move up and down on the inner rail of the elevator.

10. How does the elevator management unit handle the aftermath?

(1) If there is serious injury to the passenger, the emergency report shall be reported according to the accident reporting procedure.
(2) To understand the accident occurrence of the accident to the passengers, investigate the cause of the elevator failure, and assist in the relevant evidence collection work.
(3) If it is caused by an elevator failure, the elevator maintenance and repair unit should be urged to check and repair as soon as possible.
(4) Submit the report of faults and accidents to relevant departments in a timely manner.

11. Have questions about Feng Ke elevator?

If you want to ask questions, click on the online consultation or call the customer service hotline: 021-3258086.